employment

ecobeco is an award-winning, “green” company that creates comfortable, healthier homes in an energy efficient way. ecobeco provides Quick Home Energy Check-ups, Home Energy Audits and Home Improvements to homes in the Washington DC Metropolitan area, Baltimore, and Delaware. ecobeco participates in the Pepco Home Performance with ENERGY STAR program that provides substantial rebates to home owners to take action.

Positions Available

1. Customer Service Specialist

We are looking for a Customer Service Specialist to start immediately. You will work out of our office in Rockville, MD. Your areas of responsibilities will include appointment scheduling, inbound phone sales, inbound phone customer support, solving customer issues, coordinating logistics, and generally working with our team to help our customers save energy, money and the environment.

Qualifications
  • Excellent communication skills over the phone.
  • Great listening skills
  • Ability to follow directions
  • Positive attitude and enthusiastic communications
  • Punctuality
  • Passion for the environmental mission of the company
  • Familiar with Microsoft Office applications, proficient on the computer.
  • College degree preferred.
  • ecobeco is committed to a drug-free workplace.
Compensation

This is a full time position includes health care benefits, paid vacation, and paid holidays. Compensation in the low to mid $30s.

To Apply

Please send resume and cover letter to “jobs@ecobeco.com” with subject “Customer Service Specialist”

2. Sales Representative

We are looking for an energetic, highly motivated Sales Representative interested in promoting and selling whole home solutions to new customers. This will include work such as air sealing, insulation, air quality improvements, HVAC upgrades, duct system upgrades and other related services to achieve customer’s goals.

Job Requirements
  • No cold calling. You will conduct in-home sales presentation for pre-qualified leads.
  • Establish a rapport with customers through personal interaction and attentiveness to customer needs.
  • Identify customer priorities.
  • Our energy auditors write the proposals. You sell the proposals to homeowners.
  • Understand and provide financing options to homeowners.
  • Meet or exceed monthly sales goals.
  • Participate in sales events.
  • Complete all paperwork accurately and in a timely manner.
  • Provide excellent customer service to all homeowners.
  • Utilize customer relations management software to maintain accurate records of all sales calls and leads.
Qualifications
  • 5+ years of successful retail sales experience preferably related to residential construction, HVAC systems, air quality or home performance.
  • Great personality.
  • Excellent verbal communication and listening skills.
  • Proficient writing skills a plus.
  • An understanding of common issues found in homes as related to energy efficiency, air quality and comfort.
  • Ability to easily adapt and succeed when there are changes to protocols, services and products.
  • Frequent local travel is required, often up to several hours of driving per day. After a probation period, a company car will be provided to you.
  • A valid driver’s license with a clean driving record and a personal vehicle with required insurance.
  • Computer literacy required.
  • Punctuality and a passion for satisfying customers’ needs.
  • You will need to pass a criminal background check that is required by Pepco before you can enter a customer’s home. No felonies allowed. No violent misdemeanors allowed.
  • ecobeco is committed to a drug-free workplace.
  • Physical requirements include: Occasional lifting, climbing up and down ladders, working in tight spaces such as attics and crawlspaces, exposure to hot and cold environments.
  • Hours: You are available to work 8-10 hours a day, 5 days per week including Saturdays as needed.
Compensation

This position includes health care benefits and paid vacation and holidays, and after a probationary period, a company car. Salary will be a combination of fixed and commissions. Annual earnings are expected to be in the $70-$100K range.

To Apply

Please send resume and cover letter to jobs@ecobeco.com with subject “Sales Representative”.

3. Home Energy Auditor

We are looking for an energetic, highly motivated energy auditor who will conduct energy audits and additional testing methods as related to air quality and comfort in order to develop proposals and workscopes. Examples of work include air sealing, insulation, air quality systems, HVAC upgrades, duct system upgrades and other related services.

Job Requirements
  • Diagnostics and Testing: Inspection of homes with focus on energy efficiency, indoor air quality and HVAC systems. This includes performing a comprehensive Home Performance energy audit, HVAC performance testing and assessment of homes for indoor air quality issues.
  • Data Collection: Collect technical data to be used for energy savings calculations, utility rebate applications, development of customer proposals and work scopes for installation teams.
  • Customer Service: Great personal skills and ability to communicate your observations and concepts to customers in a clear and professional manner.
  • Transportation: You must have a valid driver’s license and provide your own transportation. We will provide a transportation reimbursement.
  • Mobility: During the visit, you will be expected to thoroughly inspect all areas of the home. This includes all rooms, exterior, attics and crawls which may entail, climbing ladders and/or stairs. You will NOT need to go on roofs.
  • Physical strength and dexterity: You will need to carry approximately 40 pounds of equipment from the auditor’s car to the household. You will need dexterity and coordination to properly set up and break down equipment.
  • Installs: You will install CFLs, shower heads, water heater insulation, and more during your visit. You will use basic tools like a wrench or screwdriver to accomplish these tasks.
  • Hours: You are available to work 8-10 hours a day, 5 days per week including Saturdays as needed.
Qualifications
  • Great verbal communication skills and listening skills.
  • BPI Building Analyst certification required (see our Energy Auditor Assistant position if you do not have this certification).
  • Sales experience a plus.
  • Computer literacy required.
  • Positive attitude.
  • Punctuality.
  • You will need to pass a criminal background check that is required by Pepco before you can enter a customer’s home. No felonies allowed. No violent misdemeanors allowed.
  • ecobeco is committed to a drug-free workplace.
Compensation

This position includes health care benefits and paid vacation and holidays. This position is salaried with bonus opportunity.

To Apply

Please send resume and cover letter to jobs@ecobeco.com with subject “Energy Auditor”.